1% affection matters a lot in sales.
I was hunting for a competitive deal for a washing machine. I visited a dozen stores in the city. I shortlisted three stores and zeroed down on the basis of the following:
1. First and foremost, PRICE
2. Reliability and trust
3. Last but not least, PERSONAL ATTENTION.
I was sold on the behavior of the sales representative. You might find it odd but he was a bit unprofessional in selling the product which I liked. Unlike others, he demonstrated the product by knowing my requirements and providing every information I needed.
As far as others are concerned they were professional but could not build a connect with me somehow.
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@Robin K. That is good to read. We need salesmen who are not working as robots.